Answering Service Options Just Got Easier…

So you’ve decided to shop for an Answering Service. Smart move! In today’s competitive business market, customers aren’t satisfied with the generic phone tree. They’ve come to expect personal and professional service available on their time, not just nine to five. There are a lot of services out there, but one stands above the rest. MAP Communications offers complete, end to end solutions and customizable services, with the experience necessary to offer excellent service. Visit mapcommunications.com and you’ll find a wealth of information about their services, including live demos. What does MAP offer?

Your account will be set up and customized to your business needs, and with their time based billing, you pay only for the services you actually use. They offer a variety of programs and features that other Answering Services just can’t match, like a nationwide tool free 800 number that you can advertise, and call forward to. You also get automated on call rosters so messages will never go to the wrong person, and specialty call screening and emergency response services to sort urgent and non urgent calls, ensuring emergencies don’t become disasters. At MAP Communications, callers are never put on hold while operators answer other lines, and callers will always reach a live operator who has access to all of the information they need to handle the call quickly and professionally. They can even interface with your company website to interact and assist your callers in site navigation. With free online management tools, you have access to your account, and messages, 24/7. You can even opt to receive text messages via your pager, cell phone, email or fax; and live calls can be directed to any phone you specify.